Courier service

Courier service for your repairs

ClikClak courier service Lausanne

Want to repair your phone, tablet or computer but cannot come to the shop? The ClikClak courier service organises pickup of your device, delivery to the workshop and return after intervention.

Service pricing

Round trip

CHF 40

CHF 20 per leg (pickup + return). This amount is added to the repair price — it does not include it.

Coverage area

Lausanne and nearby areas

Availability depends on current requests. Contact us to confirm based on your address.

For whom?

  • Individual or business unable to come in person
  • Smartphone, iPhone, Samsung, Android repair
  • Tablet or iPad repair
  • MacBook or computer repair
  • Data recovery or diagnostic

How does it work?

01

Request

Contact us by phone or via the contact form. Describe the issue and the pickup address.

02

Pickup

A courier picks up your device at the agreed address, subject to availability.

03

Repair / diagnostic

The device is brought to the ClikClak workshop for diagnostic or repair.

04

Return delivery

Once the work is done, the device is delivered back to your address, subject to availability.

What to prepare?

  • The device to be picked up
  • The charger if the issue is charging-related
  • A description of the problem
  • Your contact details for return
  • A data backup if possible before the intervention

Never share your Apple ID, Google or Samsung password in a message. If a code is needed for the diagnostic, it can be provided directly to the courier in person.

Frequently asked questions

The courier service is CHF 40 for the round trip (CHF 20 per leg). This is in addition to the repair price.

No. The CHF 40 covers only the pickup and return of the device. The repair price is added separately depending on the model and issue.

The service is available in Lausanne and nearby areas, subject to availability. Contact us to confirm based on your address.

Yes. The courier service is available for smartphones, tablets, MacBooks and laptops depending on the request.

Have the device ready with the charger if needed. Note the description of the problem. Avoid sharing your unlock code by message — it can be provided directly to the courier if necessary.

If the repair cannot be done, we will contact you to explain the situation. The device is returned to you. The courier fee remains due per the agreed terms.

Yes. The courier service can be used for any type of request: repair, diagnostic or data recovery.

Ready to use the courier service?

Fill in the form below or contact us directly.

Request a courier

Provide the pickup address, device type and issue. ClikClak will confirm service availability.

The courier service is CHF 40 for the round trip, not including the repair price. Available in Lausanne and nearby areas subject to availability.

Vos coordonnées

Pickup address

Return address

Votre appareil

Service de réparation souhaité*

Plusieurs choix possibles.

Message (recommandé)

Photo (optionnel)

Ajoutez une photo de l'appareil si cela peut aider au diagnostic. L'image sera compressée avant l'envoi.

Périmètre de livraison

Le service de coursier est disponible dans un rayon d'environ 50 km autour de 1003 Lausanne, selon disponibilité.

Pour une demande hors zone, merci de nous contacter directement au 021 320 44 77.

Anti-spam protection